User Terms and Conditions
These Terms and Conditions describe the rules that govern your use of SlotsEater and set out the relationship between us and our players. We provide an online casino platform where users can register, play games, make deposits and withdrawals, and claim promotions. By creating an account or using our services you agree to comply with these terms and any additional rules published on the site.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household and payment method. You must not share login credentials or allow others to access your account. We may suspend, limit or close accounts if we suspect fraud, bonus abuse, multiple accounts, or if you provide false information. If you believe your account has been accessed without your permission, contact our support team immediately.
Verification
We require identity verification before certain actions, including withdrawals. Verification may include government ID, proof of address and confirmation of payment methods. Verification times vary - reviews indicate KYC checks are often completed quickly, but processing may take longer during busy periods. Funds may be withheld until verification is complete.
Eligibility requirements
To register you must meet the stated minimum age requirement and accept our Terms and Privacy Policy. You must not be located in a territory where participation is prohibited. We reserve the right to refuse registration from any individual or jurisdiction in line with applicable restrictions. It is your responsibility to ensure playing is permitted where you are located.
Acceptable platform use
Use the platform for lawful, personal gambling only. Prohibited activity includes fraud, collusion, use of bots, money laundering, and deliberately exploiting technical faults. Attempts to manipulate games, bonus mechanics or payment processes will result in account closure and forfeiture of funds. We monitor play patterns and may take action where abuse is suspected.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to specific terms which are published with each offer. Bonus funds and associated winnings are restricted until wagering requirements and any other conditions are met. Contribution rates, maximum bet limits while wagering, validity periods and excluded games vary by promotion. Wagering requirements and other conditions may be more demanding than at some other operators - always read the full promotion terms before opting in.
Deposits and withdrawals
We support a range of payment methods including major cryptocurrencies such as Bitcoin, Ethereum and USDT alongside other payment options. Deposits are generally processed instantly for crypto and depending on the method for fiat. Withdrawals are subject to verification and anti-money laundering checks. Crypto withdrawals are typically processed quickly once KYC is complete, but processing times and limits may vary. Minimums, maximums, fees and processing details are set out in the cashier and may differ by payment method.
Dispute resolution
If you have a dispute, contact support so we can investigate. We aim to resolve issues promptly and fairly. Where a resolution is not reached through customer support, escalation procedures and any applicable independent complaints channels will be explained to you in our response. Using the platform does not remove your right to pursue other remedies where applicable.
Updates to terms and conditions
We may update these Terms from time to time. Material changes will be notified via the site or by email. Continued use of the service after changes are posted constitutes acceptance of the updated Terms. It is your responsibility to review Terms regularly.
SlotsEater operates under licence ALSI-122405031-FI2 issued by the Anjouan Gaming Authority and is operated by CyberCraze Limitada. For questions about these Terms contact [email protected].