Data Privacy Policy
This Privacy Policy explains how we collect, use, store and protect the personal information you provide when you register, play or transact on SlotsEater. We take your privacy seriously and aim to be clear about the data we process, how we use it and the choices available to you.
Types of data we collect
We collect several categories of information to operate the service, secure accounts and process payments. This includes data you give us directly, data gathered automatically, and records of transactions and activity.
Personal data
When you register or verify your account we collect personal details such as your full name, email address, date of birth, residential address, phone number and any identity documents you submit for KYC checks (for example passport, ID card or driver’s licence), plus any documents used to verify your payment method.
Technical data
We collect technical information about your device and connection, including IP address, device identifiers, browser and operating system, language, and log data from your sessions. We also use cookies and similar technologies to support functionality and analytics.
Transactional and activity data
We record deposits, withdrawals, payment method details, cryptocurrency wallet addresses when you use crypto, game play history, bet and win records, bonus usage and support interactions. This data helps us process payments, manage risk and provide customer service.
How we use your information
We use personal and technical data to:
- Create and manage your account, perform KYC checks and verify identity.
- Process deposits, withdrawals and other payment operations.
- Operate and improve the site, personalise your experience and provide support.
- Prevent fraud, detect suspicious activity and protect our platform.
- Send transactional messages and, with your consent, optional marketing communications.
Data protection practices
We apply technical and organisational measures to protect your data, including encryption, access controls and staff training. Access to personal data is limited to personnel and service providers who need it to perform their roles. While we take reasonable steps to safeguard data, no online system is completely risk free.
Cookies and tracking technologies
We use cookies and similar tools for essential site functions, to remember your preferences, and to analyse site performance. Some cookies are necessary for logging in and for payment flows. You can manage cookie preferences in your browser or via the cookie banner where available.
User rights
You have the right to access the personal information we hold about you, request corrections, object to certain processing and, where applicable, request deletion or portability of your data. Some requests may be limited if we need to retain information to complete transactions, prevent fraud or comply with legal obligations.
Access, correction and deletion
You can view and update certain account details in your profile. To request access, correction or deletion of other records, contact our support team through the site or at [email protected]. We will respond and assist with your request in line with applicable processes.
Information sharing and third parties
We may share data with service providers who support payments, game delivery, hosting, fraud prevention and analytics. We may also disclose information to comply with legal requests or to protect the security of our service. We do not sell your personal information.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to you by email or in-account message. Continued use of the service after updates means you accept the revised policy.